Shipping Policy
Thank you for visiting and shopping at Anciennevi. Below are the terms and conditions of our shipping policy.
Processing Time
- All orders are processed within 1-3 business days.
- Orders are not shipped or delivered on weekends or public holidays.
- If we experience a high volume of orders, shipments may be delayed by a few days. If your order will be significantly delayed, we will notify you via email.
Shipping Rates & Delivery Estimates
- France & Europe: Standard shipping (5-10 business days)
- International Shipping: Standard shipping (10-20 business days)
Shipping costs will be calculated and displayed at checkout. Delivery delays can occasionally occur due to unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to check the status of your delivery.
Customs, Duties, and Taxes
Lilishomespark is not responsible for any customs fees or taxes applied to your order. All charges imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Lilishomespark is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns
If you have any issues with your order, please review our Return Policy.
Contact Us
If you have any questions about our shipping policy, please contact us at:
Email: anciennevi@gmail.com.